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Installation & activation

Prepare your device and open its Active Key.

Installation, activation and use can all happen without connecting the device to the internet. You exchange a request file and an activation file with Dukkanak.

1. Save the device request

After installation, open Dukkanak and choose “Save device request”. Save the .dukkan-request file from the intended computer and transfer it to Dukkanak.

2. Receive your Active Key

After the request and license details are reviewed, you receive a .dukkan-license file for that device. This is an activation file, not your account password.

3. Open it on the same device

Choose “Open Active Key file” in the activation wizard. After verification, complete business and local owner setup.

Keep the activation file

It can be reused after reinstalling if the Windows identity and TPM key remain the same. A motherboard change, TPM reset or loss of identity needs a review with Dukkanak.

Do not reset TPM or reformat your computer just because activation fails. Keep the error message and contact Dukkanak first.
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